FAQs

The teams at Barty House receive many questions about our home, covering everything from our historic facilities and comfortable rooms to the various funding options available. We understand there are many details to explore, so we’ve gathered as many frequently asked questions as possible and provided clear answers below. Feel free to browse the sections most relevant to your needs, and if you require further guidance or support, please don’t hesitate to contact us directly. Our goal is to make the process as straightforward and transparent as possible for residents and their families.

Care Questions

We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days or weeks as comfortable as possible and extend our support to loved ones during this time.

We offer respite care at Barty House Nursing Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility or medical care needs. We also support mental, physical and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Facilities Questions

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainmentgames, quizzes and much more.

Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.

Finance Questions

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside the home. Speak to our team about how we can support you.

From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to ten days from the date of death until the home is emptied of any personal things.

General Questions

At Barty House Nursing Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

 

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Barty House before making the decision to move in permanently.

Yes. Barty House is regularly inspected by the CQC to ensure our care home in Maidstone continues to meet a high standard of care in all areas of the home.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Please click the ‘Book A Tour’ button in the top right hand side to find a time that suits you.

Life at Barty House Care Home

At our care home in Maidstone, what you choose to do on a daily basis is driven entirely by you and our team are here to ensure this is possible. It is important to us that our residents maintain independence with their routines and continue to do the things they love most. Whether you wish to have a pamper in our hair salon & treatment room, take a stroll around our gardens or watch a film in the cinema room, there is something for everybody to enjoy.