Administration Assistant

At Willows Care Home in Romford, we have an exciting opportunity for an Administration Assistant to join our friendly team on a 13 month fixed term contract.

This is a part time position for 16 hours per week, working every Thursday and Friday from 8.30am to 5.00pm.  You may also be required to work some bank holidays in this role.

​You will be proficient in using Microsoft Outlook
and Excel and will have a strong organisational and methodical approach to work, whilst maintaining attention to detail.  Ideally you
will have at least 2 years’ experience of working in an administration role in
a busy environment and you will be used to multi-tasking and prioritisation.

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You must be confident and have strong communication
skills both oral and written, along with excellent interpersonal skills to deal
with residents, visitors to the home, staff and the support office. 
Conducting yourself in a professional manner is essential as you are generally
the first point of contact both over the phone and face to face, therefore you
are the representative of the home and setting the first impression.

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Key
Duties:

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You will
be one of the first points of contact within the home and therefore will be
welcoming visitors to the home and any potential residents.

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You will
assist in ensuring all resident details and funding details are kept up to date
and liaising with the relevant parties.

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Assist
the Registered Manager to control business priorities through planning and
checking on tasks and targets including NMC Pin Numbers etc.

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Attend to
daily correspondence and all other administration within the home which will
range from scanning and photocopying to creating letters and spreadsheet along
with mail merges

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Assist in
marketing the home including preparing mailshots to contacts in the community.

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In
return, we will offer you:

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Competitive
Salary

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Full
Induction Training

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Discounts
at Major High Street Retailers

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Industry
Recognised Training (including NVQ Levels 2 & 3)

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Progression
Opportunities

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Comfortable
Staff Rooms

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We are part of the Canford Healthcare Group.

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If you would like to join our successful team, please select “apply now” and forward us your CV.