• Salary: £11.95 per hour
  • Location: Southend-on-Sea
  • Role Type: Administration

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About this role

We have a vacancy for an Administration Assistant to join our friendly team at Cedars Care Home in Westcliff on Sea.

This is a part time role for 21 hours per week, worked over 3 days. You will be required to work every Saturday and Sunday from 9.00am to 5.00pm and alternate Mondays/Wednesdays from 9.00am to 3.00pm. From time to time, you will also be required to work on other days to cover any staff absences/holidays.

Our administration assistant is usually the first face that families, professional visitors and prospective residents see when they walk through our homes’ door, it is a really important role. You  are also the first point of contact for telephone enquiries, so a confident and pleasant telephone manner is a must.

You will need a strong organisational and methodical approach to work, excellent interpersonal skills and be a strong communicator, both orally and in writing, show attention to detail, and have proficiency in using online systems/IT Software.. Experience of working in an administration assistant role in a similar, busy environment would also be beneficial.

As administration assistant you will support the administrator and home manager in ensuring the smooth running of the home. Reporting to the administrator, you will liaise regularly with the care, nursing, activities, housekeeping, facilities, training and catering teams within the home, as well as the organisation’s support office teams, external suppliers and professional visitors. You will also work with the administrator to ensure that enquiries from prospective residents and/or their families are logged onto the electronic system each day and that prompt follow ups are completed.